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| Delivery Information
We deliver Royal Mail First Class and will always email you to let you know the progress of your order.
UK Delivery charges will be calculated by weight at the checkout and will never be more than £4.95
Please contact us for overseas delivery charges
Hamble & Jemima gift-wrap & card message service £2.95
Returns
We hope you'll always be happy with your Hamble & Jemima purchase but should you wish to return your item please send written notification within 7 working days and return the item in a re-saleable condition within 7 working days. (We recommend that you use Recorded or Special Delivery postage for this.) Refunds cannot be given for the cost of posting returns. Full refunds of both product, delivery and return postage will be given where an item is deemed faulty upon receipt. Commissioned items that are made to your specifications are not eligible for a refund, in line with the Office of Fair Trading's Distance Selling Regulations (2000)
Ordering a bespoke bag
If you are commissioning a unique bag, please contact us at info@hambleandjemima.co.uk
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